DELIVERY & RETURNS
WHERE DO YOU SHIP FROM?
Our fulfilment centers are in the good ol’ US of A in Michigan. All items ordered through our site will ship from Michigan, USA
WHAT COUNTRIES DO YOU SHIP TO?
We ship worldwide and are making women fabulous all over the globe!
WHAT ROW (REST OF THE WORLD) COUNTRIES DO YOU SHIP TO?
Antigua and Barbuda
Bonaire, Sint Eustatius, and Saba
British Virgin Islands
Central African Republic
Congo, Democratic Republic of the
Congo, Republic of the
Cote d’Ivoire (Ivory Coast)
Georgia, Republic of
Great Britain and Northern Ireland
Korea, Democratic People’s Republic of (North Korea)
Korea, Republic of (South Korea)
Kosovo, Republic of
Macedonia (Republic of)
Papua New Guinea
Saint Kitts and Nevis
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Sao Tome and Principe
Serbia, Republic of
Slovak Republic (Slovakia)
Syrian Arab Republic (Syria)
Timor-Leste, Democratic Republic of
Trinidad and Tobago
Tristan da Cunha
Turks and Caicos Islands
United Arab Emirates
Wallis and Futuna Islands
WHAT SHIPPING METHODS DO YOU USE?
On Boholocs.com we use
USA STANDARD SHIPPING 3 - 7 business days ($8.99 or sometimes on offer as FREE)
USA PRIORITY SHIPPING - USPS 2 - 5 business days $12.99
USA EXPRESS SHIPPING - USPS 1 - 2 business days $30
USA OVERNIGHT SHIPPING - Next day delivery before 8pm $70 (order before 12pm) Orders placed before 12pm on Friday will be received next business day (Monday)
CANADA STANDARD SHIPPING 7 - 10 business days $7.99
FED EX ECONOMY SHIPPING 4 - 6 business days $30
FED EX PRIORITY SHIPPING 1 - 3 business days $35
UK and EUROPE
STANDARD UK AND ROW Asendia 7 - 21 business days $9.99
USPS FIRST CLASS 7 - 10 business days $19
FED EX ECONOMY SHIPPING 4 - 6 business days $35
FED EX PRIORITY SHIPPING 1 - 3 business days $40
FED EX INTERNATIONAL ECONOMY 4 - 6 business days $48
FED EX INTERNATIONAL PRIORITY 1 - 3 business days $58
WHEN WILL MY ORDER BE SHIPPED?
Typically orders are shipped the next working day after you place your order. But on occasion it can sometimes take 2 working days to ship your order.
As a guideline we advise your order will be shipped no more than 72 hours after payment at the longest
DO YOU PROVIDE TRACKING NUMBERS?
Yes if we are sending your order with a service that provides tracking, this information will be emailed to you when the package has been shipped.
DO YOU ACCEPT REFUNDS?
No we don’t offer refunds on our products but we will happily exchange any new, unused and unopened extensions
DO YOU OFFER EXCHANGES?
Yes we do!
You can exchange any new, unopened, unused Boho Locs. Locs must be returned in the same condition you received them in. We are happy to exchange your locs within 28 days of the date you received your locs.
WHAT DOES 'IN THE SAME CONDITION' MEAN?
This simply means as you received the hair.
We can not exchange any locs that have been washed, cut, or installed. The ties in the hair have not been cut. We will not do any exchanges on locs that have been altered in any way. No exceptions.
DO I HAVE TO PAY THE RETURN SHIPPING FEES?
Yes, you will be responsible to any return fees to get the locs back to us.
Please email email@example.com to arrange your return.
We recommend using a delivery method that has tracking. Boho Locs is not responsible for any lost return items , ladies. Sorry.
HOW DO I ARRANGE A RETURN?
Please email us first at firstname.lastname@example.org to arrange your return, we will then provide you with the address for you to send your locs back to